Welcome Danielle Milner, BFCU President/CEO
Dear BFCU Members,
We are pleased to share an important and exciting update with you. After a comprehensive search and thoughtful consideration, the Board of Directors is proud to announce the appointment of Danielle Milner as the next President and Chief Executive Officer of Boston Firefighters Credit Union (BFCU). A nationally recognized leader known for her innovation, storytelling, and community impact, Milner brings a purpose-driven approach to leadership - and becomes only the fifth CEO in BFCU's nearly eight-decade history.
Milner most recently served as chief experience officer at Community Financial Credit Union, where she led strategy across retail, marketing, brand, and innovation - advancing growth while delivering meaningful member experiences. She also served as CEO of the credit union's holding company and multiple CUSOs, championing initiatives focused on storytelling, economic empowerment, and purpose-driven growth. Milner holds an MBA from Cleary University and a bachelor's degree in advertising and public relations from Michigan State University.
What stands out most about Danielle is her commitment to the values that define our credit union: legacy, service, and community. As we look to the future, she will work closely with our team and members to ensure BFCU continues to deliver exceptional service and support for the dedicated first responders and their families who make up our membership.
"Boston Firefighters Credit Union has an inspiring history, one built by a dedicated team, guided by a committed board, and supported by loyal members who embody the spirit of community. It is an honor to serve first responders and their families across Massachusetts, and I'm excited to build on this incredible legacy, expanding our reach, innovating for the future, and ensuring BFCU remains a trusted partner for generations to come." - Danielle Milner
We thank you for your continued trust in Boston Firefighters Credit Union, and we invite you to join us in welcoming Danielle to our community.
Sincerely,
Sean Costello
Chair, Board of Directors
Boston Firefighters Credit Union
