*APR - Annual Percentage Rate | APY - Annual Percentage Yield
Catherine Guerard - BFCU VP of Member Services –“We hire team members with positive personalities and high service standards. We work with them and train them to be the best member service representatives they can be. Here at the Boston Firefighters Credit Union, we offer a welcoming atmosphere from the moment that our members walk in the door. We’ve had some of our newest members, police officers, tell us that they never felt comfortable sitting and talking to someone about their banking needs before. We provide an educational experience for our members on ways they can manage and save money, which really opens their eyes. We are not just here to assist with your banking needs, we are truly here to help with just about any financial question or challenge you may have. Here at BFCU, we understand that our members’ time is valuable and the representatives working at our call centers make sure that they provide a prompt response to all inquiries. Customer calls never go unanswered here. We answer every call immediately. We have tremendous respect for each of our members, which is why they are so loyal to us.
Established in 1948, Boston Firefighters Credit Union strives to provide high quality services in a warm, friendly atmosphere. We welcome new members with open arms and are proud to be able to assist them with their financial needs in the same way we have been helping our members for 75 years.
Membership in this Credit Union shall be limited to:
For the purposes of this section, the term “family member” shall be defined to include spouses, domestic partners, sharing a principal residence in the same household as the member, and children as well as parents, grandparents, grandchildren, siblings, nieces, and nephews whether related by blood or marriage.
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