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Eastern Insurance

Eastern Insurance* has 23 locations in Massachusetts and is licensed to write insurance throughout the country. Headquartered in Natick, they are the 31st largest insurance agency in the nation. This affiliation will allow us to provide our members additional insurance choices and comprehensive services at the local level. Eastern Insurance provides insurance products for individuals as well as for businesses large and small. They have direct relationships with more than 50 national and regional insurance companies, which means greater access to competitive products and pricing.  In fact, in 2018 Eastern Insurance saved new clients an average of $600 on their annual auto insurance premium.

Additionally, Eastern Insurance* has secured a 3% Group Auto Discount through Arbella Mutual Insurance Company and a 5% Group Auto Discount through MAPFRE, for which all credit union members are eligible.

In-Branch Hours:
Tuesday, Wednesday & Thursday: 10:00am – 1:00pm

Dedicated Representatives

Request a quote or send insurance inquiries to the dedicated BFCU team at

Chris Madden

Phone: 508-620-3384
Direct CU Line: 857-220-0129

Ann Brogan

Phone: 508-660-8484
Direct CU Line: 857-220-0129

Liz Balestra

Phone: 781-261-2183
Direct CU Line: 857-220-0129

In addition to our onsite service, Eastern Insurance is able to provide services to our members at any of their locations throughout the state, including a very convenient Quincy location. Furthermore, emergency claims service is available 24-7 by simply calling 877-692-5246 (877-MYCLAIM).

*This Insurance product is not a deposit product of Boston Firefighters Credit Union and as such is not an obligation of BFCU, not guaranteed by BFCU and is not insured by MSIC or federally insured by NCUA.  This is offered by Eastern Insurance Group in cooperation with BFCU.

Membership Requirement

Membership in this Credit Union shall be limited to the employees and retirees (including their family members) of the following:

  • Boston Fire Department
  • Boston Police Department
  • Boston EMS
  • Boston School Police
  • Massachusetts State Police
  • Boston Firefighters Credit Union
  • Boston Firefighters Local 718
  • Massachusetts Fire Departments whose members comprise the Professional Fire Fighters of Massachusetts (PFFM), a labor organization affiliated with the International Association of Fire Fighters (IAFF)
  • Suffolk County Sheriff’s Department
  • Police Departments within a 25-mile radius of Boston

For the purpose of this section, the term "family member" shall be defined to include spouses, domestic partners (sharing a principal residence in the same household as the member), and children as well as parents, grandparents, grandchildren, siblings, nieces and nephews whether related by blood or marriage.

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